How long can my landlord leave me without no water?

Question by lisa: How long can my landlord leave me without no water?
My pipes are frozen and i have a leak and i have switched my water off. I told my letting agent more than 24 hours ago. He said a plumber would call me when he is going to come but i am worried my pipes will burst. I am probably being very impatient but i am desperate for a shower!! Just wondering how long unequally, legally it will take. My letting agent didn’t seem too concerned. I know it isn’t an emergency though.

Best answer:

Answer by Freedom
If he has called a plumber then he has done his part. You just have to be patient. There is not much else he can do. Make sure that you let him know if the plumber does not show up soon.

EDIT: This is not a reason to withhold any part of your rent payment. If you do this, you are giving your landlord the right to force to leave you. If you are looking for a rent refund, the right way to do it is through a hearing with your local landlord and tenant enter.

Know better? Leave your own answer in the comments!

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5 Responses to How long can my landlord leave me without no water?

  1. Tom says:

    Private landlords are notoriously lax when it comes to dealing with problems of this nature.

    Anyone can get plumbers to a property within 24 hours for a problem of this nature, after all its not rocket science.

    Call him every hour or give him 24 hours to get things sorted. If it isn’t done say him that you will get plumbers there yourself and remove the bill from rental payments.

    My main point here is that most private private landlords are only interested in the income so don’t just accept the circumstances.

    You could also considering no paying rent for each day without water…

  2. Kengem says:

    I’m a landlord, and I’d say that 24 hours is getting to the edge of what is reasonable for a tenant. Make sure to keep the landlord informed about the plumber not showing up. A excellent landlord will be proactive and check with you. After all he doesn’t want the pipes to burst either. In the meantime make sure the cabinet doors are open and keep the heat at the proper level.

  3. Karen L says:

    Sounds like you’re in the UK. We’ve had a lot of questions here lately from UK residents dealing with unusually cold weather and frozen pipes. I would make sure the letting agent knows that there’s no plumber so far, but keep in mind that chances are excellent that all the plumbers are very very busy right now and they’re probably getting to people when they can. When it gets like that, all the legal rights in the world won’t help when there just aren’t any plumbers available to get to your place. You aren’t the only one with frozen pipes today. If I was that desperate for a shower, I’d go and buy some bottled water, heat it on the kitchen stove, and have a sponge bath. You can do that very easily in less than a bucketful of hot water.

  4. stuart says:

    to me you have every right to be impatient. having no water is not on at all. i’d get back in touch with your letting agent and lay the law down. if they don’t get this sorted you should get in touch with your local authority and they will push your landlord to get it sorted asap.

  5. James O says:

    Without no water is a contradiction of terms. You are either without water or with no water. Without no water implies you are with water.

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